Robot paralegals for family law firms
Have an autonomous AI work in your team to source disclosure, manage clients, prepare documents and more.
Better for families
With an AI taking the lead and sourcing documents on their behalf, clients only need to spend an average of 10 minutes to get to initial disclosure. A significantly better experience, at a lower cost, in timeframes never before possible.
Better for firms
Our firms are able to offer their clients lower fees while averaging twice the profit compared to having humans do the same work. Human team members shift their focus to the work that really matters for getting great outcomes for clients.
Better for the world
Our mission is to enable better outcomes for separating families, and we believe that humans who are supported by purposeful, autonomous robots can have an outsized impact on the world.
adieu.ai is a social enterprise who crafts technology to amplify empathy, accelerate resolution and reduce trauma and poverty; made available through an accessible, self-sustaining business model.
We were named Innovator of the Year at the Australian Accounting Awards in 2022 and 2020, and won the ALPMA/LexisNexis Thought Leadership Award.
As well as being backed by the Federal Government's Accelerating Commercialisation Grant, we were also recipients of the Impact Investing Australia Growth Grant and the Queensland Government's Ignite Innovation Fund. We've been featured by Lawyers Weekly, ABC Radio, Nine News, Today Extra, The Courier Mail and The Sunday Mail.
Join the beta
Family law firms in every state of Australia are already helping to create the future with us as part of our beta. Places in our beta programme are strictly limited and we're looking for family law firms who:
Obsess about client experience
Aren't afraid to do things differently
Are open to adopting this approach for the majority of your clients
This could be the start of something big!
We can't wait to show you what we're working on and explore whether your firm would be a good fit to join the beta programme. We'll be in touch to line up a time within the next day or so.
Divorce in Australia: Who gets what? Why you aren’t necessarily entitled to 50/50
Splitting things 50/50 is an idea that is deeply ingrained in most of us from childhood, but it’s often not actually the fairest outcome. Many separating couples make the mistake of assuming that they simply need to keep everything in their own names and split whatever they own jointly – without realising that one of them is being disadvantaged.
[BTW: You can talk through your own situation right now with the world’s first AI separation guide. Chatting to Lumi is completely free and only takes about 10 minutes.]While this approach may be fine in some cases, who gets what in separation and divorce has more to do with needs and contributions than whose name things happen to be in. One of you shouldn’t be disadvantaged, for example, if you’ve given to the relationship by caring for children and as a result had your ability to earn and retirement savings reduced.Agreeing how to divide property can be an emotional process and it’s rare for even the most amicable couples to have the same perspective on things. To make sure you don’t get stuck in limbo, let’s look at the guidelines set out in the family law act and then walk through some practical steps you can take for getting to a fair financial agreement (also known as a property settlement) for your separation or divorce.
What’s fair according to the law?
When a court works out who gets what in divorce in Australia, they follow these 4 steps:1. Identify and value all of the property of the parties
2. Assess the contributions of the parties
3. Identify the needs of the parties
4. Determine what a just and equitable division would beSo when it comes to working out who gets what, it mostly comes down to correctly understanding what is in your shared property pool and then considering the contributions and needs of each of you.
The shared property pool
This topic needs an article of its own, but in simple terms, pretty much all of the assets and liabilities that you and your ex-partner have should be considered in your shared property pool. This is regardless of whose name they’re in or whether you got them before or after your separation. This includes things like superannuation, interests in companies and trusts, and even assets and liabilities shared with a third party. When separating couples only consider things that are in their joint names (such as a house), they can end up with a division that seems ok on the surface but actually leaves one of them severely disadvantaged.
You don’t have to be earning the money to be contributing to the wealth of the relationship. Caring for children, being a homemaker or renovating property could be considered contributions. These could even come from your families, such as a gift or loan to buy your first home or looking after the children.In general, the longer your relationship, the less contributions are a factor. For example, a relationship of longer than 15 years would typically be seen as a long-term relationship and the contributions likely considered equal. However, this always depends on the specific circumstances.
You’ll then need to consider your current and future needs. The most common needs that impact how you split your property are to do with your ages, your health, your ability to earn now and in the future and your responsibilities for caring for children. Generally, if one of you is worse off than the other when comparing these factors, then an additional portion of the pool is given to you to help balance this out. When it comes to needs, your access to other resources such as support from family or a future inheritance may also be taken into consideration when working out how a particular need should impact the way you split things.
How to do it
These things sound simple enough in principle, but in reality, separating couples often find it difficult to come to an agreement on them. One reason for this is that in Australia, our family law system is discretionary, which means that rather than having hard and fast rules for who gets what, it’s left to the discretion of judges to apply the principles as they think most appropriate for the circumstances.This makes it difficult for amicable couples who genuinely want to do what’s right by each other but are unsure of exactly how to proceed. We’ve seen so many couples get stuck in a limbo where they have no clear plan forward for resolving things but are hesitant to resort to using lawyers. Let’s walk through the practical things that you can do to get to an agreement that is fair and you can both live with.1. Start with goals
2. Know what’s in your shared property pool
3. Don’t be positional
4. Commit to self-determination
5. Agree on a timeline
6. Get advice
7. Put time aside
8. Listen first
9. Stay future-focused
10. Explore options
1. Start with goals
It’s important that you are both clear on what really matters to you, and why, so that you don’t waste time and resources in unnecessary conflict. There are usually a few big things that really matter, and then a whole lot of details that simply don’t. Taking some time upfront to think deeply and honestly about the future will put you in the right frame of mind to have the important conversations you’ll need to have. It will also give you a good sense of what kind of agreement you’d be able to live with if hard choices need to be made.Separating couples quickly get so fixated on their disagreements that they fail to see just how much they actually do agree on. In mediation we call these areas of agreement ‘common ground’. As you think about the future, you might be surprised at just how much overlap you have with each other.Finally, zooming out to the bigger picture will provide you both with a good perspective anchor. No matter how amicable you may be, there are going to be things that you don’t agree on. You’ll be aware of some of these already, and some of them won’t become apparent until you start trying to work towards an agreement. If you lose your sense of perspective, you’ll find things getting derailed quickly.We have a needs and goals template you can access for free when you create a plan with Lumi, which is the world’s first separation and divorce robot. Get access to Lumi now.
2. Know what’s in your shared property pool
We talked earlier about the importance of needing to know what is actually in your shared property pool before considering how to best divide it. You can break this down to 2 questions:1. What do we have?
2. What is it worth?
You’ll need to agree on a value for everything in your property pool. If you disagree on the value of something or are unsure, you may wish to get it valued. A common way to do this is for one of you to provide three valuers, the other to choose one and for both of you to split any costs.And don’t forget that the property pool isn’t just about assets, you’ll also need to agree how you’ll split liabilities such as debts and credit cards. In fact, some couples have nothing but debt to split. Again, it may not matter whose name these are in and people are sometimes shocked to discover that they’ve contracted a STD (sexually transmitted debt).We also have a property pool template you can access for free when you create a plan with Lumi.
3. Don’t be positional
The fastest way for a conversation about property to hit a stalemate is for you to each start with a position that you then defend, hoping that the other will see sense and compromise. Once you’ve hit this point there’s not really anywhere left to go, which is one of the reasons that 56% of Australians take more than a year to sort out their property and 30% take more than 2 years (according to research from the Institute of Family studies).A common trap that people fall into is to start with a percentage. This entrenches you into a position very quickly and changes the conversation from a rich discussion about needs, goals and options into a one-dimensional tug-of-war where you can only give or take. Use percentages as a sanity check as you explore options rather than an end in themselves.By keeping an open mind and looking for those third alternatives that meet both of your needs and address both of your goals, you can keep a constructive conversation moving back and forth rather than becoming entrenched in positions and finding yourself stuck.
4. Commit to self-determination
Self-determination means that rather than having someone else’s decisions imposed on you (such as a judge), the two of you stay in control of the process and mutually decide how you’re going to move forward. Even if it takes some time to get there, agreements that you make together are more likely to work and allow you to move forward positively.Commit up-front to resolving things between yourselves and be sensitive to how the other person is feeling. As time goes on, it’s not uncommon for one person to start feeling as though the other isn’t making the effort or isn’t genuine about resolving things. There’s often a window of time before one of you is driven to the legal route out of sheer frustration. You’ll need to actively work to make sure this doesn’t happen.
5. Agree on a timeline
One of the hardest things in separation and divorce is the uncertainty. Many couples we work with talk about this as “living in limbo”. One of the best things you can do is have a timeline that you’ve both committed to. Being able to see the light at the end of the tunnel makes a huge difference to your ability to reach it.A great way to do this is with our resolution roadmap that you can access for free when you create a plan with Lumi. Lumi is the world’s first separation and divorce robot. Get access to Lumi now.
6. Get advice
Good legal advice can be one of the most empowering factors for being able to agree things together with confidence. Many couples try to avoid lawyers altogether because they associate them with conflict and cost. In fact, in 2014, only 29% of separating couples did their property settlement with the benefit of legal advice. We think lawyers get a bad wrap and have a crucial role to play.Self-determination supported by good legal advice is what you want to achieve if you can. Although you might think that having a single lawyer advise both of you is the obvious solution for an amicable separation, our adversarial legal system requires that you have independent legal advice. You’re best bet is to each find yourself a good specialist family lawyer who’s collaboratively minded and make it clear that you want to resolve things amicably.Although you shouldn’t become fixated on a percentage, you do need to know whether what you’re proposing is in the zone. A good lawyer can help you understand what is in the pool and how your contributions and needs apply to your situation. This will actually empower your commitment to self-determination as you’ll know where the boundaries are and be able to make better decisions for yourself.
7. Put time aside
In separation and divorce, I’ve learned that the natural state is for nothing to happen. That’s the default, and will be the result in your situation unless you specifically put time aside to have important conversations. We researched the experience of 50 separating couples and were amazed how even the most amicable of them went for months and years without ever having good conversations about the most important things. The right time just never arrives.The only way to make this happen is to put it in the diary and make it a priority. You’ll need at least 2-3 hours together in a quiet, private space. You’ll also need to be clear on your property pool. I’d strongly recommend having a qualified mediator facilitate this conversation for you. This will give you the best chance of having a constructive, thorough conversation. They will also document your agreement to keep everyone accountable (you’ll also want to legally formalise this, but that will be the topic of another post).
8. Listen first
How well do you understand the needs, goals and fears of your ex-partner? What’s most important for them coming out of this separation? Why?Your ability to have constructive conversations and find good solutions hinges on your willingness to listen first. To empathise. To acknowledge. A very common pattern we see is that one partner will create a spreadsheet with a proposal for a settlement early on in a business-like manner, which the other partner then either refuses to consider outright or nitpicks tiny details of. I believe this often has nothing to do with the details of the proposal itself and everything to do with its context. The other party feels rushed, pressured and dictated to, they’ve not been heard and haven’t contributed to it – they’ve rejected it before they even look at it; if they look at it at all.Talk about needs before you get to numbers. Let them be heard. Until that has happened, you might find wheels spinning.
9. Stay future-focused
This is a conversation about the future, not the past. One of the key skills that we are taught as mediators is to constantly shift the focus back to the future to help unstick conversations that have drifted back to the past. It’s inevitable that old issues and feelings are going to come up in this kind of conversation, so you’ll need to be ready to bring the focus back the how you are going to move forward whenever they do. This is also another reason why having an accredited mediator facilitate the conversation is a good idea.
10. Explore options
Ultimately, you should approach this conversation is an exploration: How might we meet the needs we have with the resources available to us?Be prepared to create multiple options. Be willing to see where an idea might go instead of shooting it down immediately. Your eventual agreement will probably look different to the first proposal that either of you puts forward. Straight out compromise may be required, but see if you can’t come up with a better option first.If you’re doing this on your own, it helps to use sticky notes with items and values on them. Move them around together and take photos of various options.
Your next step
Working out who gets what in your divorce will probably be harder than you first expected. Although you’re sure to have some different perspectives on things along the way, following these steps with a mutual commitment to resolving things will give you the best chance of coming to your own agreement. Property settlements tend to get harder rather than easier over time so you’re best dealing with it as soon as you’re ready to move forward.To get started on your own, you can get free access to the tools I’ve mentioned by using Lumi, the world’s first separation and divorce robot.Adieu is a social enterprise that helps separating families find their best way forward.
What personal information do we collect?
The purpose of Adieu’s Robot Paralegal service is to assist you in compiling information as part of fulfilling you financial disclosure obligations, relating to you family law matter (pursuant to Rule 6.06 of the Federal Circuit and Family Court of Australia (Family Law) Rules 2021 (Cth)). This information may otherwise be difficult for you to source, prepare and provide to your lawyer. We do this as a service to you, in the capacity of being a registered tax agent, acting with your signed authorisation. Accordingly, we may collect the following key family law financial disclosure information:
income tax returns and notices of assessment;
year to date earnings;
superannuation accounts and reported balances;
ATO Accounts Summary;
value estimates for real estate and vehicles;
In order to provide our service to you, we may also collect general contact information such as:
your ex-partner’s name;
telephone number and other contact details;
your tax file number;
your lawyer’s details;
your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
information you provide to us through customer surveys; or
any other personal information that may be required in order to facilitate your dealings with us.
Where do we collect personal information from?
We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:
request us to provide you with our Robot Paralegal service and authorise us in writing to gather this information on your behalf (in the case of tax, superannuation and value estimate information);
establish a bank link through our partner CashDeck Pty Ltd (ACN 169 334 598) and authorise them to make statements available to us;
communicate with us through correspondence, chat, email, or when you share information with us from other social applications, services or websites;
interact with our sites, services, content and advertising; or
invest in our business or enquire as to a potential purchase in our business.
Why do we collect, use and disclose personal information?
We may collect, hold, use and disclose your personal information for the following purposes:
to deliver our Robot Paralegal service when requested by you;
to enable you to access and use our tools and services;
to operate, protect, improve and optimise our tool and services, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
to send you marketing and promotional messages and other information that may be of interest to you;
to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and
to consider your employment application.
To whom do we disclose your personal information?
your lawyer as part of our Robot Paralegal service with your written authorisation, this is made available via our disclosure platform, under licence from Adieu AI Pty Ltd (ABN 77 609 885 216). The terms of our licence extend to you as our client, and any party to whom you wish to provide access, including your lawyer and other parties to whom your lawyer may grant access. Note that we handle tax file number information in accordance with The Privacy (Tax File Number) Rule 2015 (TFN Rule) made under section 17 of the Privacy Act 1988 (Privacy Act);
our employees and related bodies corporate;
third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);
professional advisers, dealers and agents;
payment systems operators (eg merchants receiving card payments);
our existing or potential agents, business partners or partners;
anyone to whom our assets or businesses (or any part of them) are transferred;
specific third parties authorised by you to receive information held by us; and/or
other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
Retention of documents
We only retain your documents for the life of your matter, to provide our service to you. At the conclusion of your matter, we permanently destroy any documents we hold, in compliance with APESB standards for public accounting practices for non-complex, compilation services.
Disclosure of personal information outside Australia
We may disclose personal information outside of Australia to cloud storage providers located in the United States of America. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.
Using our tool and cookies
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.
Making a complaint
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us through the contact us function on our website. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
The nature of our engagement - accounting services
We provide an information and document retrieval service directly to end clients, in the capacity of a public accounting firm, for the purpose of assisting them to compile information as part of fulfilling their financial disclosure obligations, relating to their family law matter (pursuant to Rule 6.06 of the Federal Circuit and Family Court of Australia (Family Law) Rules 2021 (Cth)). This engagement is between Adieu and the client and is separate and independent of any engagement they may have with a lawyer. All data and documents we retrieve remain theirs, and are provided to their lawyer with their written instruction.
The nature of our engagement - paralegal services
We also provide a paralegal service to law firms to assist them with administrative work related to compiling and preparing documents. This engagement is between Adieu and the firm, and each engagement is undertaken on a matter by matter basis. All paralegal work is performed as a bookkeeping activity delivered through a public accounting service.
The scope of our engagement
All of our engagements are performed in the capacity of a public accountant, as limited-scope, non-complex, compilation services. These are limited scope, reporting-only services for the specific purpose of either assisting clients in providing financial disclosure material to their legal adviser, or assisting firms to perform paralegal work. Adieu will not provide advisory services under this engagement, will not act as a tax agent or accountant outside the scope of this agreement, and any documents and reports provided do not constitute accounting, taxation, or financial planning advice.
While we will make our best endeavours to source bank and credit card statements, tax returns, superannuation statements, and tax obligations, credits and liability information on our clients' behalf; in some cases the information available may be limited due to technical and policy factors outside of our control. The information available to us varies from person to person and we cannot guarantee what information and documents we will be able to provide as part of our accounting service. We also require information and authorisations from clients to enable the delivery of our service and will consider our engagement with a client to be complete after 30 days if they fail to provide the necessary information or authorisations.
Use of the adieu.ai platform
Before using the adieu.ai platform, it is important that you understand the following:
End clients own any data we directly source on their behalf and can request this from us at any time.
Firms own any documents they provide to us, and any documents we prepare for them as part of our paralegal service. These files can only be transferred to new firms with the original firm's consent.
adieu.ai is not intended to be used as a storage facility and we encourage firms to move all files sourced and prepared through adieu.ai to their own document management systems for ongoing storage. Adieu only retains documents in accordance with our professional obligations as a public accounting firm, as dictated by our professional liability insurance; we make no guarantees as to the ongoing availability of documents.
at least 18 years of age;
possess the legal right and ability to enter into a legally binding agreement with us; and
agree and warrant to use the platform in accordance with these Terms.
Accuracy, completeness and timeliness of information
While we use all reasonable attempts to ensure the accuracy and completeness of the information and documents provided through our services and platform, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on the platform. You should monitor any changes to the information contained on the platform.We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of the platform or a linked website. You must take your own precautions to ensure that whatever you select for your use from the platform is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.We may, from time to time and without notice, change or add to the platform (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the platform updated. We are not liable to you or anyone else if errors occur in the information on the platform or if that information is not up-to-date.
Our platform may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.
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Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in the platform.You agree that, as between you and us, we own all intellectual property rights in the services and platform, and that nothing in these End User Terms constitutes a transfer to you of any intellectual property rights.
You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our website, including but not limited to:
any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual’s consent) or any other of the legal rights of individuals;
using the platform to defame or libel us, our employees or other individuals;
uploading files that contain viruses that may cause damage to our property or the property of other individuals;
posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party’s systems or network security.
If we allow you to post any information to the platform, we have the right to take down this information at our sole discretion and without notice.
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To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about our services and platform or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or secure.We reserve the right to restrict, suspend or terminate without notice your access to the platform, any Content, or any feature at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.
To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of the platform and/or the information or materials contained on it, or as a result of the inaccessibility of the platform and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.
Jurisdiction and governing law
Your use of the platform and our services and these Terms are governed by the law of Queensland and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Queensland.
Lumi - personal separation guide
Walk through everything that's important to an amicable separation. From sorting out parenting and understanding your ex-partner’s perspective, to dividing your assets and the rules around married and de facto relationships.